Home  Rocketry Binder Design to the rescue!
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Binder Design to the rescue! |
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Thursday, 12 March 2009 |
As an update to my previous post about the Binder Design Excel 38mm fin problem, I contacted Mike Fisher at Binder and provided him with a photograph of the fins. He was quick to get back to me today and seemed genuinely surprised with the fin being made from the 4 Ply wood. His response was really positive. This is what his emails said:
Thank you for supplying the photo. I'm sorry this happened, and am still not sure how it occurred since we've never carried four ply and would never consider using anything but aircraft grade for fins. I will send you a new fin.
To further investigate exactly how this occurred, it would be helpful to have some more photos of the entire fin that shows the warping and the endgrain in the same photo. I'm trying to figure out exactly where this sheet of plywood came from and how it got made into a fin.
Your first e-mail on this went to my spam folder for some reason thus the delayed response.
To address your concerns further, our supplier of the 5 ply went out of business so we have switched all of our kits over to the 10 ply. Maybe they sent us a sheet of 4 ply on our last order. That is what I am trying to determine so that I can address it if we have any further problems with any of the kits we've already shipped out.
Please provide your shipping address.
Thank you,
Mike Fisher
Binder Design
I'm now very much looking forward to building and flying the Excel :)
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